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Everything that needs to happen between checkout and check-in.

Take the full turnover or a single piece of it. Every service below is priced openly on the pricing page and worked to a written, property-specific checklist.

Short-Stay Turnover Cleaning

Not a deep clean and not a light tidy — a reset to the standard in your listing photos, repeated identically after every stay.

Guests do not grade a property against a cleaning standard. They grade it against the photos that persuaded them to book.

Our checklist focuses on the details guests notice most: bathrooms, kitchens, surfaces, linen presentation and the small details that influence reviews.

View turnover checklist

Included in every turnover

  • Shower, screen and drain descaled
  • Toilet, sink, taps and mirrors polished
  • Fridge emptied, wiped, left odour-free
  • Oven front, hob, kettle, toaster, microwave
  • Dishwasher run and emptied, bins out
  • Floors vacuumed and mopped, edges included
  • Beds stripped and remade to the photo
  • Interior glass, sills and mirrors
  • Surfaces, switches, handles and remotes wiped
  • Sofa cushions reset, throws refolded
A studio apartment freshly reset for the next guest — made bed, folded towels and a tidy kitchenette
A neat stack of fresh white towels and folded linen in a bright bedroom

Linen Management

Stop managing linen. We manage the rotation.

  • Two clean sets per bed
  • Off-site laundry
  • No storage problem
  • No back-to-back washing stress

How the laundry actually runs.

Washed, dried, pressed and bagged off-site. Your washing machine stops being part of the operation.

Your linen stays separate. Every property's stock is counted and tracked individually.

Linen is washed at 60 °C using a consistent process designed for short-stay hospitality standards.

Item Treatment
Bed linen60 °C wash, tumble dried, pressed, folded
Towels & bath mats60 °C wash, tumble dried, folded
Mattress & pillow protectors60 °C wash on rotation, or on any soiling
Duvets & pillowsQuarterly deep wash, replaced when worn
Guest laundryOn request, returned to the property
An off-site laundry room with commercial machines, an ironing station and folded linen labelled by unit

Property Inspection

Every turnover closes with proof. Not a text saying "all done" — a time-stamped photo set you can act on.

You receive the same shots every time, from the same positions, so you can scan them in fifteen seconds and know the property is right. Anything damaged, missing or running low is written up alongside them, with a photo attached.

The timing is deliberate. Damage documentation is most useful before the next guest arrives, which means the evidence has to exist within hours, not days.

  • Fixed camera positions — comparable between visits
  • Time-stamped and archived for twelve months
  • Damage, breakage and left-behind items logged separately
  • Low-stock warnings before an item actually runs out
A phone showing a completed turnover checklist with time-stamped, photo-verified items

Guest Supplies Restocking

Consumables counted at every visit and replaced before they run out — billed at purchase cost with the receipt attached, no markup.

Bathroom

  • Hand soap and shower gel refills
  • Toilet paper — two spares left visible
  • Shampoo and conditioner, if you provide them

Kitchen

  • Coffee, tea, sugar and the welcome basics
  • Dishwasher tablets, washing-up liquid, sponge
  • Bin liners, kitchen roll, salt and pepper

Safety & wear

  • Smoke alarms visually checked and issues reported
  • Blown bulbs swapped from stock
  • Worn or chipped crockery flagged for replacement

You set a monthly consumables ceiling at the walkthrough. We stay under it without asking, and message you before spending over it.

A cleaner welcoming an arriving guest at the door of a short-stay apartment

Guest Arrival Support

Optional in-person support at check-in, arranged in advance around your bookings: keys handed over, the essentials explained, and a real person on hand for arriving guests.

Self check-in works until it doesn't — a flat battery in the smart lock, a guest who cannot find the entrance, a late flight. An in-person handover removes that category of problem, and it is the single most reliable way to earn a mention in the review.

The handover covers keys, wifi, heating, waste separation days, quiet hours and the house rules you want stated out loud rather than buried in a manual. We record ID details where your permit requires it, and confirm the guest count against the booking — the two things that most often go wrong quietly.

  • Dutch and English as standard; other languages on request
  • Late arrivals covered to 22:00, out-of-hours by arrangement
  • Guest count confirmed against the booking
  • Check-out inspection available as a paired add-on
Please read Guest registration, tourist tax and night limits differ by municipality and remain your legal responsibility as the host. We carry out the formalities your permit specifies — we do not give legal advice on them.

Services we don't provide.

A short list is worth more than a vague promise. If you need any of the following, we will say so at the walkthrough and point you to someone who does it properly.

  • Full property management, pricing or listing optimisation
  • Repairs, plumbing, electrical or handyman work
  • Deep post-renovation or builders' cleans
  • Legal or tax advice on permits, night limits or tourist tax
  • Guest communication, disputes or refund handling
  • Exterior windows above ground floor

Property Maintenance Coordination is coming soon — register your interest on the quote form.

Get a fixed price for your property.

Tell us the city, the size and how often you turn over. You get a written price within one working day — no sales call required.